Skip to content
Home » Privacy Policy

Privacy Policy

Last updated: September 17, 2026

At Ubud Fun Rafting, accessible from https://ubudfunrafting.com, we respect your privacy and are committed to protecting any personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we protect your information.

Information We Collect

When you visit our website, we may collect certain information automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages you visit
  • Date and time of your visit
  • Referring website or page
  • Other basic website usage information

We may also receive personal information that you voluntarily provide when contacting us or making an inquiry, such as your name, phone number, WhatsApp number, email address, travel date, number of participants, and other information necessary to respond to your request.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and inquiries
  • Process rafting bookings and requests
  • Communicate with you about our services
  • Provide information about rafting packages and availability
  • Improve our website and customer experience
  • Maintain website security and prevent abuse
  • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to the services or communication you request unless we have a lawful basis to do so.

WhatsApp and Direct Communication

If you contact Ubud Fun Rafting through WhatsApp, your communication will be processed through WhatsApp and may also be subject to WhatsApp’s own privacy policy and terms.

Any information you voluntarily send to us through WhatsApp, phone, email, or other communication channels may be used to respond to your inquiry or process your rafting request.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and provide a better browsing experience.

Cookies may be used for purposes such as:

  • Remembering website preferences
  • Understanding website traffic
  • Measuring website performance
  • Improving website functionality
  • Supporting analytics or other third-party services

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

Google Analytics and Third-Party Services

We may use third-party services such as analytics, advertising, maps, embedded content, or other website tools.

These services may collect information according to their own privacy policies. Third-party services may use cookies, IP addresses, device information, or similar technologies to provide their services.

Where applicable, you should review the privacy policies of these third-party providers for more information about how they process data.

Embedded Content

Our website may contain embedded content such as maps, images, videos, or other content from third-party websites.

Embedded content may behave in the same way as if you visited the third-party website directly. These websites may collect data, use cookies, or track your interaction with their content.

Ubud Fun Rafting does not control the privacy practices of third-party websites.

How We Protect Your Information

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Sharing of Information

Ubud Fun Rafting does not sell or rent your personal information to third parties.

We may share information when reasonably necessary to:

  • Provide requested services
  • Process or manage your booking
  • Operate and maintain our website
  • Work with service providers that support our business
  • Comply with legal obligations
  • Protect our rights, property, or safety

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer communication, booking management, business records, legal obligations, and dispute resolution.

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Ask how your information is being used
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.

Any changes will be published on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can contact Ubud Fun Rafting:

Ubud Fun Rafting
Website: https://ubudfunrafting.com
Phone / WhatsApp: +62 859-7167-3200
Address: Jl. Raya Singapadu No.10, Singapadu Kaler, Kec. Sukawati, Kabupaten Gianyar, Bali 80571

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.